Frequently Asked Questions
How long does an inspection take?
Depending on the size of the property an inspection can take between 90 minutes and 2 hours
When will I receive my report?
The same day as your inspection following receipt of payment
Do I pay before or after my inspection?
You will need pay the invoice after the inspection is completed by prior to your report being released
Do I need to be home for the inspection?
No. It’s up to you and how comfortable you feel with us inspecting your home without you being present. If you’re not home, we will need to access your sub floor and ceiling, as well as your roof, so as long as we can access these areas safely, you don’t need to be home.
Do you have insurance?
Yes. We are fully insured
Am I at fault if you fall or hurt yourself on my property?
No. This is covered by my insurance
Questions We Get Asked
How do I avoid termites getting into my house?
There are preventative steps you can take to avoid termites from infesting your house:
- Remove wooden debris: Termites are attracted to wood, so remove any piles of timber, firewood, or old tree stumps near your house.
- Maintain proper ventilation: Termites thrive in moist environments. Ensure there is proper ventilation in your house to reduce humidity levels. Promptly fix any leaks in plumbing, roof, or air conditioning units.
- Keep a distance: Make sure there is a gap between soil or mulch and the foundation of your house. Ideally, there should be at least a 100mm gap to prevent termites from easily accessing the structure.
- Direct water away: Ensure your gutters and down pipes are functioning properly to direct water away from the foundation. Proper drainage will help keep the soil around your house dry.
- Be sure seal cracks and crevices: Regularly inspect your house for any cracks or openings in the foundation, walls, or roof. Seal them with caulk or an appropriate sealant to prevent termite entry points.
- Install physical barriers: Consider installing physical barriers, such as metal mesh screens or sand barriers, during construction or renovation. These barriers can prevent termites from entering your house through small cracks or gaps.
- Maintain landscaping: Trim shrubs, trees, and other vegetation away from the house. Create a clear space between the greenery and the structure to minimize termite access.
- Regular inspections: Schedule regular termite inspections by a professional pest management company. Early detection can prevent significant damage and help in treating infestations promptly.
- Consider termite-resistant materials: When building or renovating, consider using termite-resistant materials, such as concrete, metal, or pressure-treated wood. These materials are less susceptible to termite damage.
- Educate yourself: Learn more about termite habits, signs of infestation, and preventive measures. Understanding the nature of termites will help you identify potential issues and take necessary actions in a timely manner.
Remember, prevention is key when it comes to termites. Taking these steps can significantly reduce the risk of a termite infestation in your house. If you suspect termite activity or require professional assistance, it’s best to consult with a licensed pest management company in your area. So give us a call.
What is wood rot?
Wood rot is a natural process of decay that occurs when wood is exposed to moisture and certain types of fungi. It refers to the deterioration and breakdown of wood fibres caused by the growth of these fungi, which consume the wood as a source of nutrients. Wood rot commonly affects exterior wood structures, such as decks, fences, windowsills, and siding, but it can also occur indoors in areas with high humidity or if there has been a water leak. There are two main types of wood rot:
- Brown Rot: Brown rot fungi break down the cellulose and hemicellulose components of wood, leaving behind a brownish residue. The affected wood becomes dry, brittle, and develops a blocky, cracked appearance.
- White Rot: White rot fungi primarily break down the lignin in wood, causing it to lose its strength and turn white or yellowish. The wood typically becomes spongy, soft, and fibrous in texture.
Wood rot can weaken the structural integrity of wood, making it susceptible to further damage, such as crumbling, warping, or collapsing. It can also lead to aesthetic issues and create favourable conditions for other problems, including mould growth and insect infestations.
Regular inspection and maintenance, such as sealing, painting, or staining, can help preserve the wood’s integrity and prevent rot from occurring or spreading. In severe cases, where wood rot has extensively damaged the wood, it may be necessary to replace the affected portions or even the entire structure.
How do I avoid rising damp?
To avoid rising damp, which is the upward movement of moisture from the ground into the walls or floors of a building, you can take the following measures:
- Proper site evaluation: If you’re planning to construct a new build or purchase a property, it’s important to assess the site’s potential for rising damp. Look for signs of dampness, such as mould, mildew, or water stains on the walls.
- Maintain proper ground levels: Ensure that the ground outside your property slopes away from the building to facilitate proper drainage. This helps prevent excess water from accumulating around the foundation.
- Install a damp-proof course (DPC): A DPC is a barrier that prevents moisture from rising up into the walls. It is usually a layer of waterproof material, such as a membrane or bitumen, installed horizontally near the base of the walls during construction or retrofitting. Ensure that the DPC is properly installed and in good condition.
- Adequate ventilation: Proper ventilation is essential in areas prone to moisture build-up, such as bathrooms, kitchens, and laundries. Ensure these spaces have good airflow through the use of extractor fans, vents, or windows. Regularly open windows to allow air circulation throughout the space.
- Landscaping considerations: If you have gardens or flower beds adjacent to the building, avoid piling up soil or mulch against the walls, as it can create a bridge for moisture to enter. Maintain a gap between the soil and the walls, and use proper drainage systems in garden areas.
- Maintain gutters and downspouts: Keep your gutters and downspouts clean and free from debris to ensure efficient drainage of rainwater. Direct the water away from the building’s foundation through properly functioning downspouts and drainage systems.
- Monitor and address leaks promptly: Regularly inspect your property for any signs of leaks, both inside and outside. If you find any leaks, fix them promptly to prevent moisture from entering the walls or floors.
- Consider professional help: If you’re experiencing persistent rising damp issues or if you’re unsure about the condition of your property, it’s advisable to seek the assistance. Please contact us so we can assess the situation and provide specific recommendations tailored to your needs.
Remember, rising damp can have detrimental effects on the structural integrity of a building and can lead to the growth of mould and other health hazards. Taking preventive measures and addressing any damp-related issues promptly can help maintain a dry and healthy living environment.
What causes structural cracks?
Structural cracks can be caused by various factors, including:
- Settlement: Uneven settling of the foundation or ground beneath a structure can result in cracks. This can occur due to soil consolidation, changes in moisture content, or inadequate soil preparation before construction.
- Overloading: Excessive loads on a structure, such as heavy machinery, equipment, or improper distribution of weight, can lead to cracks. The additional stress on the structure may exceed its design capacity, causing it to weaken and develop cracks.
- Poor construction practices: Inadequate design, improper construction techniques, or the use of substandard materials can contribute to the development of cracks in a structure. This can include issues like insufficient reinforcement, inadequate curing of concrete, or improper joint placement.
- Environmental factors: Environmental conditions can play a significant role in causing structural cracks. Temperature variations, especially rapid changes, can cause materials to expand or contract, leading to cracks. Freeze-thaw cycles, moisture penetration, and chemical reactions can also weaken the structure over time and result in cracking.
- Foundation movement: Changes in the underlying soil conditions, such as soil shrinkage or swelling, subsidence, or geological activity like earthquakes, can cause the foundation to shift or settle unevenly. This movement can induce stress on the structure and lead to cracks.
- Vibrations: Excessive vibrations generated by nearby construction activities, heavy traffic, or industrial machinery can cause structural damage. Vibrations can accumulate over time and result in cracks, particularly in brittle materials or weak points of a structure.
- Age and deterioration: Over time, structures may experience natural wear and deterioration due to aging. Continuous exposure to environmental factors, such as moisture, chemicals, or corrosive agents, can weaken materials and make them more susceptible to cracking.
It’s important to note that the specific causes of structural cracks can vary depending on the type of structure, materials used, and local conditions. Consulting with a structural engineer or construction professional is recommended for a thorough assessment and appropriate remedial measures. Please contact us so we can assess the situation and provide specific recommendations tailored to your needs.
Why is my roof sagging?
A sagging roof can be caused by several factors, including structural issues, poor construction, or environmental conditions. Here are some common reasons for a sagging roof:
- Age and deterioration: Over time, the materials used in constructing your roof can weaken and deteriorate. This can result in sagging due to the loss of structural integrity.
- Excessive weight: If your roof is bearing more weight than it was designed for, it can start to sag. This can occur if you have added heavy equipment or materials to the roof, such as multiple layers of tiles or improper installation of rooftop installations like air conditioning units or solar panels.
- Poor construction or design: Inadequate construction practices or design flaws can lead to a sagging roof. This might include undersized or improperly spaced rafters, insufficient support beams, or inadequate bracing.
- Water damage: Water infiltration can cause significant damage to your roof’s structure. Over time, leaks and moisture can weaken the wooden components of your roof, causing them to warp, rot, or lose their strength, resulting in sagging.
- Natural disasters: Extreme weather events can exert excessive pressure on your roof, leading to sagging or even collapse.
- Incorrect repairs or modifications: In some cases, previous repairs or modifications to the roof might have been done incorrectly, compromising the structural integrity of the roof and causing it to sag.
If you notice a sagging roof, it’s crucial to address the issue promptly. A sagging roof can lead to further damage and potential safety hazards. It’s recommended to consult a professional roofing contractor or structural engineer to assess the situation, identify the underlying cause, and recommend the appropriate repairs or reinforcements.
It’s important to remember that this situation can be resolved, and your roof can be restored to its proper condition. By seeking professional help and following their advice, you’re taking the right steps to ensure the safety and integrity of your home.
What is a drummy tile? Is it part of a band?
Contrary to the name, a “drummy” tile is not part of a band, rather refers to a condition or issue that can occur with ceramic or porcelain tiles. When a tile is “drummy,” it means that it has become detached or is no longer securely bonded to the substrate (such as the floor or wall). As a result, the tile may sound hollow when tapped with a hard object, like a drum.
There can be various reasons for tiles becoming drummy, such as inadequate adhesive application, improper installation, substrate movement, or moisture-related problems. The hollow sound indicates that there is a void or lack of proper bonding between the tile and the underlying surface.
Drummy tiles are generally considered a problem because they are more prone to cracking, breaking, or becoming loose over time. If you encounter drummy tiles, it’s advisable to have them inspected and repaired by a professional tile installer or contractor to ensure a stable and durable tiling installation
Take heart and don’t be discouraged! With the help of a professional tile installer or contractor, you can rectify the situation and restore the integrity of your tile installation. They will have the expertise to assess the underlying causes, determine the best course of action, and ensure that the tiles are properly bonded to the substrate.
Why do I need to waterproof my bathroom and laundry?
Waterproofing your bathroom and laundry areas is crucial for several reasons:
- Preventing water damage: Bathrooms and laundries are high-moisture environments where water usage is frequent. Without proper waterproofing, water can seep into the walls, floors, and other structural components, leading to damage over time. Waterproofing creates a barrier that prevents water from penetrating these areas and causing costly repairs.
- Mould and mildew prevention: Moisture build-up in bathrooms and laundries can create a breeding ground for mould and mildew. These fungi thrive in damp environments and can cause health issues such as allergies, respiratory problems, and even structural damage. Waterproofing helps keep these areas dry, minimising the risk of mould and mildew growth.
- Structural integrity: Water infiltration can weaken the structural integrity of your home. Over time, moisture can compromise the stability of walls, floors, and foundations. Waterproofing acts as a protective layer, preserving the integrity of these structures and preventing potential damage.
- Longevity and maintenance: Waterproofing extends the lifespan of your bathroom and laundry areas. By minimizing water damage, you can avoid costly repairs and renovations in the future. Additionally, waterproofed surfaces are generally easier to clean and maintain, as they are designed to resist moisture and stains.
- Insurance and compliance: In Australia, the waterproofing of bathrooms and laundries is governed by specific standards outlined by the Building Code of Australia (BCA) and the Australian Standards. Compliance with these regulations is essential for insurance coverage and maintaining the value of your property.
Overall, waterproofing your bathroom and laundry areas is a proactive measure to protect your property, ensure a healthy living environment, and save you from potential financial and structural problems down the line.
Why are my floorboards squeaking?
Ah, squeaky floorboards… They’ve mastered the art of comedic timing, always choosing the most inconvenient moments to announce their presence. There can be several reasons why your floorboards are squeaking. Here are some common causes:
- Age and wear: Over time, floorboards can shift and rub against each other, leading to squeaks.
- Loose nails or screws: If the nails or screws holding the floorboards in place become loose, the boards may move and create squeaking noises.
- Temperature, humidity and moisture: Changes in temperature and humidity levels or moisture levels can cause wood to expand or contract, and also weaken, resulting in squeaky floorboards.
- Subfloor issues: The subfloor beneath the floorboards can contribute to squeaks if it is uneven, damaged, or inadequately secured. And if the underlayment material, such as foam or plywood is inadequate or worn out, it can create friction between the subfloor and the floorboards, leading to squeaks.
It’s best to call a professional contractor or flooring specialist who can assess the situation and provide appropriate solutions.
Remember, the methods to fix squeaky floorboards may vary depending on the underlying cause, the type of flooring, and the construction of your home.
What is causing my drain to block?
A blocked drain is undoubtedly one of the most inconvenient disruptions in any household or business. Some of the most common blockages are caused by:
- Hair! Hair is a common culprit for blockages. As strands of hair accumulate over time, they can form clumps and create a barrier that restricts water flow.
- Grease and food debris. Kitchen drains often get clogged due to the build-up of grease, fats, and food particles. When these substances solidify inside the pipes, they can obstruct the passage of water.
- Foreign objects. And some of these are a real puzzle that often leave you wondering how they actually got there in the first place. Examples include sanitary products, wipes, dental floss, cotton balls, or small toys. These items can get stuck in the pipes and prevent proper drainage.
- Tree root intrusion. In some cases, tree roots can infiltrate underground drainpipes, especially if they have cracks or joints. As the roots grow and expand, they can cause blockages by wrapping around the pipes causing pressure or by creating tangles that trap debris.
- Mineral deposits. These deposits, consisting of calcium, magnesium, and other minerals, can accumulate on the inner surfaces of pipes, gradually narrowing the passage for water flow.
To work out the exact cause of your drain blockage and the best solution, it’s best to inspect the affected pipes using a drain camera or professional plumbing services.
What happens if my new build has structural defects?
I know discovering structural defects in your new build can be disheartening and stressful. It’s not the exciting journey you expected it to be, but hang in there! Remember, even the most stunning architectural marvels had their fair share of hiccups along the way. It’s just a bump in the road of your homeownership adventure.
So if your new build in has structural defects, there are several steps you can take to address the issue:
- Inspect and Document: Conduct a thorough inspection of your property to identify and document the structural defects. Take detailed photographs and notes highlighting the specific areas of concern.
- Review Your Contract and Warranty: Refer to your building contract and any applicable warranties or guarantees provided by the builder. These documents may outline the builder’s obligations and responsibilities in rectifying defects.
- Seek Professional Advice: Consult with an independent and qualified building inspector like Kurt, or an engineer who specialises in assessing structural defects. They can provide an expert opinion on the severity and implications of the issues and offer guidance on the next steps.
- Notify the Builder: Contact your builder or the responsible party in writing, notifying them of the structural defects you have identified. Provide them with the evidence you have gathered and request remedial action.
- Engage in Dispute Resolution: If the builder fails to address the defects or disputes your claims, you may need to engage in dispute resolution processes. You may need to involve the relevant regulatory authority or building commission in your state or territory. They can provide advice, investigate complaints, and take enforcement action against the builder if necessary.